Frequently Asked Questions

Shipping is free within India for orders above Rs.999. For international orders, shipping needs to be borne by customers irrespective of the order amount.

We deliver worldwide. We use India Post EMS Service for the same. We can also provide services of DHL, Aramex and Fedex. The shipping charges need to be borne by the customer. To place an order for international delivery, please check with us on +91-9667665572 for the shipping charges before placing an order.

Bill/Invoice for orders is sent to the registered email. In case you want the bill again, mail us on support@bunavat.com. We’ll be glad to assist you, also mention your Order id in the message.

We accept online transfers through debit cards, credit cards. We accept cash on delivery (COD) in most cities of India. You can check with us for COD availability in your location. COD is not applicable to any discounts/ promotions running on the website Also, COD is not applicable for orders valued above Rs.10,000.

Refunds for online payments are processed automatically and should reach you within 7-8 working
days in your bank account used for payment. In case of COD payments, please reach us via email
below, we’ll be glad to assist you. Also, share your order id in the mail.

Processed refunds take about 7-8 working days to reach your bank account from the date of
processing. For any more information regarding your refund please contact us via email.

If your money has been debited for an unsuccessful order, it will be credited automatically within 7-8 working days. If it has been longer or you have additional questions regarding this, please reach out to us via email (support@bunavat.com) and we will be happy to help!

Your order can be edited before it is despatched. You could contact the customer support team via email (support@bunavat.com) to do so. Once the order is dispatched, no further changes can be made. Please mail us regarding your grievances and we’ll get back to you shortly.

We’ll do our best to help you out with order cancellation. Contact us through our helpline (+91-9667665572). However, after the order is dispatched, please contact us via email (support@bunavat.com) as soon as possible. Queries regarding refund of payment made online, contact Bunavat’s helpline number.

While placing an order, you can add any special request or instruction in the 'special instructions' section during checkout and we’ll do our best to make your experience a memorable one.

This is highly unlikely, we apologize for the inconvenience caused, be rest assured your order is secure with us, please reach us on support@bunavat.com with your order id and we’ll get your order delivered at the earliest possible.

We APOLOGISE! Please mail us your grievances on support@bunavat.com, mention your Order id and we’ll try to resolve this issue immediately.

We APOLOGISE for the inconvenience. Please mail us your grievances on support@bunavat.com, mention your Order id and send us a photograph of the delivered product and we’ll try to resolve this issue immediately.

At Bunavat we take utmost care to ensure that our products meet our high-quality standards, Despite that, if you are unsatisfied with our product quality, we would like to hear from you and take necessary action. We APOLOGISE for this unfortunate experience, please mail us your grievances on support@bunavat.com,
mention your Order ID.

Your suggestions matter to us the most, it helps us improve and serve you better. Please review your order on our website along with the Order ID.

We would be thrilled to have you as a part of the Bunavat family. Please mail us at avipsha@bunavat.com and we will get back shortly.

Please email us at support@bunavat.com and mention your problem in detail, we’ll be glad to assist you.